• Logging in
• Logging out
• Using the menu
• Using the application
• Checking the server status
• Reporting
  • The reporting menu
  • Transaction report
  • Pending transaction report
  • Viewing transaction information
  • Summary reports
  • Bank submissions report
  • Selecting clients, terminal groups and terminals using scope
  • Offline reports
  • Customising the columns in the results
  • Scheduling reports
• Performing authorisations
  • Refunding a transaction
  • Voiding a transaction
• Administering your account
  • Changing the account password
  • Viewing account usage history
  • Setting account preferences
  • Account policies
  • Forgotten password

If you have forgotten your password you should click on the Forgotten your password? link on the login page.

You will be prompted to enter the email address associated with the account and click the Send Email button.

After a short delay, check your email account in-box and you should find an email containing a link which will allow you to set a new value for your password.

It is not possible for you to retrieve a forgotten password. You can only set a new password.

You should not use this function if you know your existing password and want to change it. You should then use the Change Password function.