• Logging in
• Logging out
• Using the menu
• Using the application
• Checking the server status
• Reporting
  • The reporting menu
  • Transaction report
  • Pending transaction report
  • Viewing transaction information
  • Summary reports
  • Bank submissions report
  • Selecting clients, terminal groups and terminals using scope
  • Offline reports
  • Customising the columns in the results
  • Scheduling reports
• Performing authorisations
  • Refunding a transaction
  • Voiding a transaction
• Administering your account
  • Changing the account password
  • Viewing account usage history
  • Setting account preferences
  • Account policies
  • Forgotten password

You can view transaction information by clicking the image which is the leftmost cell of each row of a Transaction or Pending Transaction report.

The transaction information is arranged in categories of related information. Each of these categories may be individually expanded or hidden. When a transaction is first displayed only the References category is fully visible - for all the others only the category name is visible.

To expand a category click anywhere within the dark blue category name. Clicking within the category name when the category is already expanded will cause it to contract and be hidden.

You can expand all the categories in one action by clicking the image in the top right corner of the grid. Similarly, you can collapse all the categories by clicking the image.

The categories which are displayed (and the exact composition of the fields contained by each category) will vary from transaction to transaction because of the differing types of information which may be recorded for each.

Committing, Voiding and Refunding transactions

In addition to viewing the transaction information, you can also use this page to void or commit uncommitted transactions and to refund committed transactions. When any of these actions are available corresponding buttons will be visible at the top of the page.

For an uncommitted transaction...

...or for a committed transaction

It is possible to generate a receipt for a transaction by clicking on the Receipt button. This receipt is generated in PDF format.